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what steps should he take. he has been back to his job centre to find out why but they are unable to provide him with a proper explanation I believe that the rules governing this stipulate that vulnerable people should not have their benefits stopped without a full and proper investigation. Such investigation has not taken place. It would appear that the people who have made the decision to stop his benefit are not aware of the rules governing their action. he wants to know what to do before everything shuts down for Christmas, as he has no money and being a pensioner myself there is little financial help that I can give him
absolutely not. He has visited the jobcenter 4days a eek every week and has complied with everything required of according to his jobseekers agreement him. He has written to the one and only job advertised that fits his criteria, but had no reply. He has asked the question "What have I not done that is required of me", but no one can give him an answer