Have you had all the papers in respect of the new lease car?
When did you get them?
It is really importtant
I have received no papers at all in respect of the new vehicle. All papers I have relate to my CURRENT lease.
All that has been done in respect of the new car is that I STATED I wished to lease a new car (again under the understanding I could not purchase my current car). They then requested a £250 deposit and I then had to access a system to engage in saying what date (I said 08.03.2013) I would like the new car delivered. They attached to this a specific vehicle that will be allocated to me.
I have not seen or signed any papers relating to the new car.
PS I really want to speak to their management tomorrow lunch time latest - could you advise me before then please
Excellent. Really excellent.
The Consumer Protection (Distance Selling)Regulations 2000 come to your assistance. The regulations say that you haveseven days to cancel any contract, which is negotiated at a distance (even ifultimately, it is concluded on the seller's premises!).
The seven days starts to run from when you get thecontract documentation because until then, you have not had time to study it.
Call the leasing company and quote the aboveregulations at them and put it on a letter in an envelope in the post recordeddelivery and also by first class post.
Telling them that you wish to exercise your rightsunder the above regulations and await confirmation that this has been donealong with the return of your cheque for £250.
CanI help further?
The nextpart is really important for me:
Pleasedon't forget to positively rate my answer service (even if it was not what youwanted to hear) and I will follow up any further points you raise for free. Ifyou don't rate it positively, then the site keep your deposit and I get 0 formy time. If in ratings you feel that you expected more or it only helped alittle, please ask me for further info before rating me negatively otherwise Idon't get paid at all for my time and answer. The thread remains open. Thanks
Hi I will rate you as excellent, I have submitted this - and am glad the thread remains open.
I may contact you at a later date.
Thank you SO much for your help
If you pop the regulations into Google it will give you plenty of reading. Good luck. Regards