I am a tenant and have been renting a lockup garage in North London for the past 4 years or so. I set a standing order and have been paying consistently. I leave very far away from the garage and I check my bank statements every month to make sure payments are being taken off my account every months. Last week I rent a van and acquired some stuffs to store in the garage. I travel all the way there only to find that the garage has been sealed and my access code changed. This costed me a lot of money and wastage and I am still stranded with the items I bought to store in my garage. I contacted the landlord who says the rent was increased more than 1 year ago and I was notified several time by post. The increase has now resulted in an accumulation of debts and has led them to sealing up my garage. They have my email address and telephone number and they never attempted to reach me using these alternative medium. I have suspended my "standing Order" as I cannot continue paying for a service that is not available to me. I need compensation with the damage and stress caused to me and most importantly, I need to gain access to the storage and retrieve my valuable items.
1-How do I go about this?
2-Do I have sufficient ground to fight for this case?
3-The landlord company is called Lockupgarages.co.uk(Dulrich Holding Limited, a managing Agents/Holdres Company). Who is the governing body under which they belongs to?
4-How do I know who is they accountant?
5-who else can put presure on them?
6- How do I escalate this matter if after writing to the Managing Director I do not receive any answer? where do I go? are the financial unboursman qualified to resolve such matter?
7-Refer me to a list of sollicitors (in corydon, or south london preferably) where I can physically contact for assistance on this (if need be)
thanks I have a standard rental agreement with them. a copy of the agreement is avalable at:
Let me know if you need further information
I think so. Although I do not recall very well now and do not even know where i kept a copy.
Many thanks for your responses.
To be honest, I have not read any of their notification regarding the increase. I will need to check with them whether the address they have in their record is my correct address or not.
I have moved house twince since I entered the tenancy agreement with them. Each time I did notify them by means of email of my change of address.
From your responses, do you think the fact that they never attempted to contact me by an alternative means (e.g. telephone call, email,) is not sufficient ground for me to proof that they didnt make sufficient effort to contact me?
From your experience and the way you see things. Do you advice me to give up and pay the money they are claiming?
What about the money I engaged to rent a Van and the time and effort I wasted travelling to the garage only to find that it has been sealed?
I will appreciate your responses on the above and your final advice as to what you think I can do.
thanks. after moving, I did call them on the phone to notify and somebody advice me to send an email.
That is why I send the email. In my previous address (after the first move) I use to receive their invoice every quarter. It means that the notification by email was effective although you rightly mentioned that this is not in their contract.
Now that I have cancelled the standing order that was setup on my account to pay for this rent. I did this because the garage is sealed thus I am not using the service and can therefore not pay for a service I am not using.
Until this incident has been settled, am still responsible for the rent?
Will the accumulated rent amount from now on be charged to me?
Last time I visited the garage was 6 months ago and I cannot tell when the garage was sealed but was I know is that they have been continuously collecting the rent from my account.
Is it not a breach to seal my garage but to continue collecting the rent? (remember that the accumulated debt originates from the increase in the rent amount which I did not know.)