How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jo C. Your Own Question

Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 69359
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

if i asked if i have asked builder to some work . no agreed

Customer Question

if i asked if i have asked builder to some work .
no agreed price after finishing work he gave invoice
I have have more that half of money as work was not completed to the satisfaction.
It was shabby job and he did not fixed the problem too!
I dont want him to continue working as I have lost confidence in him.
As good will gesture I have offer him further some money ( £500 first and then offered further £200 of £ 935 total bill.
Now he is threatening to take to court
Can I use "The supply of good and service act 1982?

advice
Submitted: 3 years ago.
Category: Law
Expert:  Jo C. replied 3 years ago.
Hi

Whats wrong with the work?
Customer: replied 3 years ago.

it was radiator in kitchen doesnt work and very small for the kitchen! `He used bathroom radiator and also very small size he should have used almost 3 times bigger. He has damaged the kitchen wall requiring decoration. As result of work he air locked rest of house and partially bleed the radiator ! we had to get british gas engineers to fix the air lock.


He was suppose to stop leak from window and front door roof . It is still leaking

Expert:  Jo C. replied 3 years ago.
Have you given him the opportunity to put this right?
Customer: replied 3 years ago.

we did asked him


he said it will cost more as he will have to change the radiator and will need more money to fix the leak


 

Customer: replied 3 years ago.

due to that we just dont want him to continue and wanted to pay him 735 instead of 935 and get the problem fixed from someone who understands about room heating! We never agreed on price and feels it was too for work he has done


he did do some plug pins for the garage and also a small radiator in garage utility/kitchen

Expert:  Jo C. replied 3 years ago.
Why does he say he should fix the faults? Does he not accept there were faults?
Customer: replied 3 years ago.

no he says he tried and it did not worked!


about radiator he thinks i chose the radiator


But I am not expert and I did not see his work as when he started work i was at work and my wife was at home!


when I came back the radiator look very small!


what can i do?


 

Expert:  Jo C. replied 3 years ago.
Do you accept that you did chose the radiator?
Customer: replied 3 years ago.
no i said he is expert and he should have advised and and I only saw the image in book I felt the the size will cover almost area of old radiator but it was less than half!
Expert:  Jo C. replied 3 years ago.
Does that mean you did choose the radiator?
Customer: replied 3 years ago.
I agreed to type but not the size
Customer: replied 3 years ago.
so do i have to pay up? or asked hime to fix the problem for agreed amount
Expert:  Jo C. replied 3 years ago.
I'm afraid that could be a problem.

Ultimately he would say you selected the radiator and there would seem to be some support for that. You could try to argue that he should have pointed out the size but its not the best point.

In relation to the leak, if he did not fix the problem then you are not liable to pay for that.

This isn't really an issue of losing confidence in him as he is just plain unwilling to return so the issue of giving him opportunity to put right any issues falls away.

If you didn't agree a price and he accepts that then the sum claimed would just be the value of the work compared to other tradesmen in the area.

Customer: replied 3 years ago.
what is the reasonable settlement
Expert:  Jo C. replied 3 years ago.
I'm not sure what you mean?
Customer: replied 3 years ago.
if he asks for 935 and i ampaying him 735
Expert:  Jo C. replied 3 years ago.
If he didn't fix the leak then thats probably going to be considered reasonable.

What Customers are Saying:

 
 
 
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
< Previous | Next >
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
  • A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks! Rick
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
 
 
 

Meet The Experts:

 
 
 
  • Jo C.

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
< Last | Next >
  • http://ww2.justanswer.com/uploads/EM/emus/2015-7-7_192327_bigstockportraitofconfidentfemale.64x64.jpg Jo C.'s Avatar

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
  • http://ww2.justanswer.com/uploads/BE/benjones/2015-12-1_0437_ennew.64x64.jpg Ben Jones's Avatar

    Ben Jones

    UK Lawyer

    Satisfied Customers:

    11553
    Qualified Solicitor - Please start your question with 'For Ben Jones'
  • http://ww2.justanswer.com/uploads/BU/Buachaill/2012-5-25_211156_barrister5.64x64.jpg Buachaill's Avatar

    Buachaill

    Barrister

    Satisfied Customers:

    1754
    Barrister 17 years experience
  • http://ww2.justanswer.com/uploads/JO/jojobi/2013-3-19_0265_maxlowryphoto.64x64.jpg Max Lowry's Avatar

    Max Lowry

    Advocate

    Satisfied Customers:

    894
    LLB, 10 years post qualification experience
  • http://ww2.justanswer.com/uploads/UK/UKLawyer/2012-4-12_9849_F2.64x64.jpg UK_Lawyer's Avatar

    UK_Lawyer

    Solicitor

    Satisfied Customers:

    750
    I am a qualified solicitor and an expert in UK law.
  • http://ww2.justanswer.com/uploads/KA/Kasare/kasare.64x64.jpg Kasare's Avatar

    Kasare

    Solicitor

    Satisfied Customers:

    402
    Solicitor, 10 yrs plus experience in civil litigation, employment and family law
  • http://ww2.justanswer.com/uploads/OS/osh/2015-7-7_19268_gettyimagesb.64x64.jpg Joshua's Avatar

    Joshua

    Lawyer

    Satisfied Customers:

    8199
    LL.B (Hons), Higher Prof. Dip. Law & Practice