I have now looked into the matter and I'm sorry to say that I accept there are inaccuracies in the story. I can only attribute this to a change of staff while the story was being written up and edited. The journalist who wrote the original story – Christina Earle – has now left the company.
At this stage, what would XXXXX XXXXXke us to do?
the editor has offered to write a personal letter of apology to you, and to make a charitable donation of £100 to a charity of your choosing.
I’d be grateful if you could let me know whether you wish to accept this offer as a resolution to your complaint.
I hope somewhere in this message I have answered your question.
The site has just told me that my question has been opened to all experts. Should I wait or will this take a while?
I live in a small town and most of my business is by word of mouth. Since the publication I have had a significant reduction in clients and some have not returned. I have never had this before and I know it's nothing to do with my professional ability as I am very good at what I do. There are no other factors which have changed to affect my business in this way, and I know if I were to go to a health care professional I would be reluctant if this type of story was connected with them. I'm just not sure how I could prove this.
Remus 2004 - Thank you for answering my question.