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1. Value of the goods is £45.102. Not yet, she just sent e-mail that she posted them in the morning. She has not contacted us informing about sending the products back before she sent them (last time in December she did that and was informed at that time the policy is 30 days)
3. She did not give any reason - she just said they are unopened. Probably as last time (in December she also sent products back to us) she could not sell them to her customers.