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They are saying that it is an unauthorised/counterfeit copy. I can only assume that it is and I am more than happy to hand it over to them which I have done. They have stated that my account does not correspond with theirs, as mentioned this is probably because my advert was hammed up to make the product sellable and I think I said I purchased it from Rosetta Stone which I didnt, I just got it from a CEX second hand store
If it is not a genuine copy then they will be able to prove it surely? I have sent it off to them and they will be able to verify if it is counterfeit i assume as it is one of their products. I have told them where I bought it but this was 2 years ago so i have no receipt or anything like that. Im aware I did 'lie' in my ebay advert, not about the authenticity of the product (to my knowledge it was an authentic product) just where i got it from because i wanted it to sell and i bought it second hand. are they likely to want a settlement of some kind because i have got a fake copy that i have tried to sell or take me to court?
Hello, thank you for the followup. It has certainly put my mind at ease. I sent the item off to them and explained that I did jazz up my advert and say i purchased it from rosetta stone to make the item more sellable but believed the item to be genuine. I have not heard back from them so I dont know if this is good or bad