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Do I have any rights to demand that the carpets are cleaned ,heaters replaced ,broken sofa bed replaced with a bed etc there is a long list
I have offered to leave the flat and have my rent refunded for this period so that my precious time is not further compromised.
What is an AST?
The flat to all intents and purposes looked perfect on viewing it.
I was told that it would be cleaned and I assumed that meant that previous tenants/owners personal effects food etc would be removed. I called the letting agent on arrival in London to arrange to meet at the flat to be handed keys ,go through the paperwork , be shown the workings etc and sign off inventory etc I was told that this was not their job and that I had to go to their office to pick up keys and sign the tenancy agreement. I complained but it was met with contempt. I made my way as described and let myself in,moved my stuff in etc - it was night by then ,I had no choice, I was very upset by it all I have to say. And then I tried to work the heating etc with no instructions. The flat had not changed at all since the viewing.
1. Yes an ASTA.
2. The letting agent said it would be cleaned when He accompanied me to view it . It also is written on my Tenancy offer and reservation fee receipt - property to be cleaned.This is dated 27th Dec and I agreed to move in on Thurs 3rd or Fri 5th Jan
I assumed that it would be cleaned before i moved in . When I pointed out the fact that in my opinion it hadn't -with photographs and showed the landlord when he visited he said he had paid for it to be cleaned and would take it up with the cleaners- subsequently he said that it had ended up in a shouting match - but didn't give me a solution or evn thank me for doing what i had done- which was a lot
This is all time consuming - do I have any rights at all in this respect