How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

i have a van on leace purchase and the finance company are

Customer Question

i have a van on leace purchase and the finance company are wanting me to pay more money or they will take the van away I have checked what I have paid and have paid a lot more than they have said and dont owe anywhere near as much how do I stop them and sort out how much I owe
Submitted: 4 years ago.
Category: Law
Expert:  UK-Justice replied 4 years ago.
Thanks for your question, my name is Nic I will do whatever I can to help you today.

Why do they want more?
Customer: replied 4 years ago.

they are trying to add extra charges and all my payments have not been taken off

Expert:  UK-Justice replied 4 years ago.
What are the charges for? Have you been late?
Customer: replied 4 years ago.
I was but I increased my payments by more that double and am now in front on payments and payments I have maid have not been taken off
Expert:  UK-Justice replied 4 years ago.
Have you asked for a statement?

What are the charges for?

Customer: replied 4 years ago.
I have been through the statement and have made more payments that is on the statement but the finance company won't deal with me and say I have to deal with the recovery company but they are trying bully me out of more payments
Expert:  UK-Justice replied 4 years ago.
But have you asked for details of the charges?

Was the vehicle recovered?
Customer: replied 4 years ago.
It haven't been recovered yet but they are threatening to take it and saying they will add more charges on there is a lot of charges on that I don't agree with and the recovery company I was also unaware of the recovery company being involved and have been makeing payments directly to the finance company I need to stop he recovery chasing so I can prove the payments
Expert:  UK-Justice replied 4 years ago.
But what are the charges for..

Have you asked for a breakdown.

Does the agreement allow for charges.
Customer: replied 4 years ago.

they are saying the charges are for recoveries but and late payments but the vehicle has never been recovered that is the thing the agreement has finished and I just keep paying them and they are keep askling for more threatening to take the vehicle away if I dont

Expert:  UK-Justice replied 4 years ago.
Have you asked for a breakdown thought.?
Customer: replied 4 years ago.

yes i have asked for a full breakdown which is coming in the post but could take up to 10 days but they are trying to take the van now

Expert:  UK-Justice replied 4 years ago.
OK.

Do they have a Court order?

Have they served default notice?
Customer: replied 4 years ago.

I am not sure if they have a court order or if they are just working on th finance companys say so

Expert:  UK-Justice replied 4 years ago.
Have you had a Court order?
Expert:  Shantal-Mod replied 4 years ago.

Hello,


It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.

I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.


Thank you,
Shantal