Hello Nic. Sorry - had connection problems!
I haven't sent a physical letter yet. I do know the MD's name though. It's in the magazine so should I address it to him and include copies of the email along with my time log of the entire situation?
Hi Nic. Did my below response come through as I was having connection issues!
Thank you Nic.
IN this day and age we forget about the power of the pen, favouring emails so I will give it a go and if nothing else, I have stood up against being treated poorly.