I do not know what was the outcome of the stage 2 complaint. The council never told me.
What the council does is to send her letters. The last complaint we made in writing was approx.4 months ago. The neighbourhood manager claimed that she paid the family a visit and that everything was fine, the woman had carpets on the floor and that the drilling and hammering were from the workmen. That was a lie because the men worked in the day, Mon. to Fri. not at nights and weekends.
For Ben Jones Only
Ben would you be able to send a letter to the neighbour for me when the noise level becomes unbearable and how much would that cost me? The noise level is slowly escalating, I may soon need the letter. How would I contact you again?
Thank you very much