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no they do not have a cooling off period. they only have a 7 day exchange policy. I bought the car on 9th March and went in on 16th March to exchange. They agreed to reduce the payments but that has still not happened.
The finance company have a 14 day cancellation time frame, which has now passed. I phoned them on 23rd March and was refused cancellation, stating that only carcraft can cancel the finance if they accept a purchase cancellation, or if I can obtain a different means of payment, which I can not now do because this finance has obviously affected my credit file/rating.
Yes it was.
hi i'm sorry it's taken a while for me to reply, i have been unwell and am now away for a couple of days and do not have the paperwork with me.