How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

Isnt it true that the Law Courts would find the following

Customer Question

Isn't it true that the Law Courts would find the following as facts in a court of law:
1. That a Complaints Policy exists (which it does in my organisation)
2.That there must be adherence to the need for a written response within a specific response period (Complaints Policy specifies 10 working days)
3.The courts would also look at the rationale for this 10 day period.
4. That a court would find that the policy had been breached if the written response had exceeded this period. (letters of complaint received by receiver on 31/10/12 and letter of response was dated 14/12/12).
Thanks
Submitted: 4 years ago.
Category: Law

Related Law Questions