the policy was a "renewal" so she believed they already new about the accident and in fact payed out on what we believe was a fraudulent minor injury claim, despite our protestations, she believed she had answered all questions "asked" of her, honestly and truthfully
Sorry are we still going to get an answer? are we supposed to pay for each answer? how do we "rate" your service?
I am afraid that this is not an instant service because we all have clientsand court and all users and travelling and evenings and weekends, so sometimesyou will get a response in minutes and sometimes it may be hours.
The rating system activates when I answer, not on info requests. I am stillgathering information.
Was there a break between the last period of insurance and this one?
How did she apply? What makes her think thyat she declared the points butthey say she didn't?
Did she get a declaration of facts to sign when she renewed?
Who is the insurer?
How much was the 12 months cover?
So they cancelled the cover, charged £400 and but renewed again they charged an extra £400? How much has she paid in total?
What was the value of the claim? What are the points for?
You do only pay one regardless of the number of exchanges between us