Yes, I will wait as I need an aswer on this question.
Yes, please keep looking.
Currently, we do not have any restrictions for our customers; they can sell to whoever they like.
We are concerned because we cannot identify which of our customers is selling (i.e. supplying) to Amazon, allowing Amazon to sell and fulfil our products. Amazon will not inform us of who is supplying them.
Yes, it does damage our brand because Amazon lowers their pricing to get all the orders and our customers who are also selling in Amazon (not directly to Amazon) cannot compete with the low Amazon pricing. Also, Amazon will damage our brand with low prices. I believe if Amazon is directly selling and fulfilling they would have to support customer service.
Thank you for your information we will seek a solicitor as advised.
Thanks for your help,