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Stuart J
Stuart J, Solicitor
Category: Law
Satisfied Customers: 22624
Experience:  PGD Law. 20 years legal profession, 6 as partner in High Street Practice
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My company received a bad review on a hosting website regard

Customer Question

My company received a bad review on a hosting website regarding our services. This person had not used our services for more than a few hours and got furious after he was asked to be more polite to staff. This bad review has hindered our company as it is full of lies. What legal action is there to remove the review. This used to be client is also blackmailing us saying that unless we pay him an unseen amount of money he will keep spreading bad reviews throughout the internet and forums, unless we pay him. What legal action is possible?

Submitted: 4 years ago.
Category: Law
Expert:  Stuart J replied 4 years ago.


How is he demanding money? Email text or telephone call?

How much does he want?



What service do you
provide?



Was it some standard?



Do you think he makes a habit of this?

Customer: replied 4 years ago.

He uses email and is requesting $500. Thats a lot of money. We provide minecraft servers (an online game). The review site that is honestly non responsive, are there any laws about overtaking it or something?

Expert:  Stuart J replied 4 years ago.

r u in UK or US?

Where is the review site?

Do you know who the individual is?

Customer: replied 4 years ago.

I am in the Uk, but I believe the review site is in the USA

Expert:  Stuart J replied 4 years ago.
Do you know who the individual is?
Customer: replied 4 years ago.

The owner of the company - we know his name and his emails but he does not respond.


 


The guy who is harassing we know his number, address (could be fake)

Expert:  Stuart J replied 4 years ago.

Have you been to police because this is blackmail?

Are there 2 people?