I HAVE NEVER SIGNED A CONTRACT WITH 5G, OR INDEED UNIVERSAL. 5G SUDDENLY TOOK OVER MY BANK PAYMENTS IN MAY 2012 BUT THERE WAS NO MENTION OF A CONTRACT, OR INDEED ANY REMARK AT ALL. I HAVE BEEN WITH UNIVERSAL SINCE APRIL 2008, WITH NO CONTRACT EITHER.
Is this the "universal comms" that caused all the problems?
You are only bound to pay a cancellation fee if it is in the contract. Asyou have never signed a contract, I would not be paying anything although, ifthere is a dispute, they will not release the telephone number until you havepaid them. In that case, you are faced with either paying them (to resolve itquickly) and then suing them to get the money back or waiting for Oftel to dealwith it.
Can I help further?
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very prompt service and good advice, thank you
Glad to assist, thank you.
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