Do you have a specific question?
sorry, the length of time to sort out a simple claim is this normal?
Can you tell us what we should be doing next to get an answer of when we are going to get our money, we need to get another vehicle asap and we are completely stuck until this is resolved
Have you asked them for a hire car if the delay is any longer?
When was the accident?
When did Aviva decide the value that they would pay?
How much is the car worth?
Have you asked them for hire car if the delay is any longer?