Thanks for your question. Please kindly RATE my answer when you are satisfied
Do you have a copy of the contract to hand or a link to their website please?
LSG - London Security Group. http://www.thelondonsecuritygroup.co.uk. the firm we dealt with originally Xtal security - was taken over by LSG a few years ago. I will dig out the Ts & Cs that were sent to us the other day. these date from 2004 but we've never seen them before. we started with Xtal back in 1998.
Thanks. If you would give me a few moments I will take a look.
Many thanks. No problem. I'm afraid I cannot find the T&C doc that was sent the other day and nor can I find the original from 1998.
Unfortunately there are no terms and conditions on the site that I can obviously see. I can either give you a answer based on general legal principles which will apply to the contract or if you are able to dig out the terms and conditions I can be rather more specific. Could you advise how you would like me to proceed?
Sorry for delay. I shall try and dig out the T&Cs. It may take a while but I will contact when I have done so.
No trouble. I shall be available most of the day tomorrow and later in the week. I look forward to hearing from you,