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Do you dispute the invoice other than for the fact it is old please?
What is the invoice for?
no, the invoice is for electric from the company we rent our unit from, they produced 3 years bills for electric ,totaling to quite a few thousand pounds.
Thanks. Is this a commercial bill?
There are provisions under the Retail Energy Code which provide that if the energy company have failed to act on information you have given them and as a result undercharged you or in this case failed to charge you at all, they can be limited to the last 12 months in what they can reclaim. However unfortunately these provisions only relate to domestic customers and not commercial ones.
You can of course dispute the bill on the basis of its accuracy but subject to this they have 5 years as above to claim monies.
ok thankyou. could I take 3 years in which to pay these bills?
Payment terms are negotiable between you and the company. If you feel they are being unreasonable if you are a small business then you can complain and take your complaint to the Energy ombudsman who can impose a terms on the energy company.
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sorry had to see to a customer,ok thanks for you help.
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