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we vacated the property on April 13th approx 9.30 am. We received a letter from them on Friday 10th May. My husband left an email; phoned them again on the 11th, 12th and then the 18th and received no other response other than 'The manager is dealing with it.' We then received an email with photos attached yesterday. They are alleging stains to sofas, chips to glass table, damage to radiators and kitchen utensils. We are categorically denying that we have caused any of that damage. We left the house exactly as we found it.