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4 times for same(connected)faults,this is now the 5th time of the vehicle being returned but with this time(according to dealer)of an unconnected fault
initial fault-car would not start/steering locked(this took six weeks to rectify)subsequent faults/warning lights(airbags/plus other warning lights)glove box fell apart and gear stick could be pulled out and spun round,dents to exterior bodywork,central locking failure and finally starting motor failure.......the first 4 visits the dealership has admitted were connected thereby admitting liability but are saying the starter motor is not connected thereby saying the warranty is no longer valid..my daughter has lost total confidence in the reliability of this car and questions its resale value
No, the dealership where the car was purchased does not hold a BMW franchise so all work has been passed to either a specialised auto electrician in the first instance and then on to her local BMW dealership who are now awaiting collection/payment of vehicle......my daughter has lost faith in the reliability of the car and questions whether it is fit for purpose and if paying for the return/repairs enters her into an acceptance of liability?
Yes,they have paid for all repairs thus far due to them being connected and extending beyond warranty.The last problem/repair has been carried out and awaiting payment from my daughter as the sellers contest that it is connected to other electrical faults,,,,,,,,,my daughter has only had 5 driving days/use of her vehicle in the last 8 weeks
she has requested a refund or a like for like exchange already with the only offer being the £2k less than purchase price, my daughter does not believe she should stand to lose this amount of money after 5 months of ownership.........sounds like a pursuit through the County Court then?