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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31768
Experience:  Over 5 years in practice
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My land line phone has had no connection since early Wednesday

Customer Question

My land line phone has had no connection since early Wednesday 22nd May. I have written and friends have reported the fault. The friend who first reported it, now has to suffer AOL talk talk having transferred my calls to her number(Why?) What can I do to get reconnection?
Submitted: 4 years ago.
Category: Law
Expert:  Jo C. replied 4 years ago.
HI.

Thank you for your question . My name is XXXXX XXXXX I will try to help with this.

In order to give you an answer tailored to your circumstances, I will just need to ask you some preliminary questions so that I can consider your position from all angles.

Do you know why you have lost your connection?
Customer: replied 4 years ago.


My friend left a messge on my phone. When I tried to reply I found there was no longer a connection.


I did wait a while on the PC but as it was getting late, I switched off - sorry for the delay.

Expert:  Jo C. replied 4 years ago.
Thanks.

But do you know why you've lost connection?
Customer: replied 4 years ago.

my phone has no connection - at a high rate per minute - even higher on a
mobile. Also I'd have to drive into town to receive a mobile signal.

I cannot afford to risk what the phone charge would amount to - I only have
the state pension. Seems I'll have to battle on alone.

Expert:  Jo C. replied 4 years ago.
Ok.

So you don't need an answer or you would like one?