Thanks for your question. Please kindly RATE my answer when you are satisfied
May I clarify that you have logged the complaint regarding the failure of service at the time it occurred please? Do they acknowledge the fault and have they been able to fix it?
Please i would like a full refund
Yes and no
Sorry could you kindly clarify your last post to confirm?
I am unsure as to whether you wish to proceed or whether you are asking for a refund for this service and do not wish to continue. Could you kindly clarify for me?