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1. Behaving in a threatening or intimidating way is an assault in law which can be sued upon. It makes no difference that this threatening behaviour occurred on commercial premises or not. An assault is an assault irrespective of where it occurs. Accordingly, if you do not get satisfaction from Evans Halshaw, the appropriate course of action is to sue both the individual employee & Evans Halshaw for assault. The individual is liable on the basis of his threatening behaviour. Evans Halshaw are vicariously liable for all actions of their employee. So I would advise you to get yourself a solicitor and get the solicitor to formally write a legal letter to both the employee & Evans halshaw making clear that you will sue if you don't get satisfaction from them.
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