How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Joshua Your Own Question
Joshua
Joshua, Lawyer
Category: Law
Satisfied Customers: 25451
Experience:  LL.B (Hons), Higher Prof. Dip. Law & Practice
35043042
Type Your Law Question Here...
Joshua is online now

having taken out a loan with ppi cover and been told by the

Customer Question

having taken out a loan with ppi cover and been told by the bank rep that we where covered for every thing after having two strokes i then was informed that the payment cover was only for 24 mths and did not include critical illness cover as we had been inform at the start do i have any legal rights
Submitted: 4 years ago.
Category: Law
Expert:  Joshua replied 4 years ago.

Josh-2010 :

Thanks for your question. Please kindly RATE my answer when you are satisfied

Josh-2010 :

Do you have evidence of what you were told please?

JACUSTOMER-nvgqzw0s- :

myself and my wife where both at the meeting when the rep told us that every eventuality was coverd by taken out this policy

Josh-2010 :

Thanks. Have you raised a complaint with the bank?

JACUSTOMER-nvgqzw0s- :

we have been fighting this since may 2011 with the bank

Josh-2010 :

Thanks. Have you raised a formal complaint to date and if so have you received a formal reply? If so when was this?