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Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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bt engineer came to change from virgin to bt.He wanted to move

Customer Question

bt engineer came to change from virgin to bt.He wanted to move a glass cabinet I said dont move it i will take everything out but he could not wait he pushed the cabinet over breaking all the glass ware and memorys.He said you will have to claim off bt they will send you a form.But no one knows of such a request.
I cant get an answer of bt they say you will have to fill a form but there isnt one.
I am a pensioner and poor eysight what can i do.
Thankyou Christine Hammond.
Submitted: 4 years ago.
Category: Law
Expert:  Jo C. replied 4 years ago.
HI.

Thank you for your question . My name is Jo and I will try to help with this.

In order to give you an answer tailored to your circumstances, I will just need to ask you some preliminary questions so that I can consider your position from all angles.

What is the total of your loss?
Customer: replied 4 years ago.


about £500.


 


I only want this as a one off and not as an account.


 


Thankyou Christine.

Expert:  Jo C. replied 4 years ago.
Thanks.

You will need to email customer services about that but they can do it for you.

Are you prepared to sue ?