I would get your
insurance company to deal with this.
I would not be
signing any waiver because the whole thing may end up being worse than it was
in the first place.
If the floor company
will not do the job and warranty it, change floor companies.
If this is the floor
company instructed by the insurance company, then they have to deal with it.
Whatever happens, you
need to insist that the job carries some kind of warranty.
You are entitled
(provided it is not an impossibility) to be put back into the position which
you were in had the damage not occurred. I assume that this ward is literally
no longer available and it is not that they cannot find it.
The flooring company
are going to have to work at some stage with this new wood so they need to go
through a steep learning curve
answer the question? Can I assist any further? I am happy to answer any
specific points you want to raise.
don't forget to positively rate my answer service (even if it was not what you
wanted to hear).
If you don't rate it positively, then the site keep your deposit and I get 0
for my time. It is imperative that you give my answer a positive rating.
It doesn't give me, "a pat on the head", "good boy" (like ebay), it is my
If in ratings you feel that you expected more or it only helped a little,
does remain open for me to answer follow-up questions.
offline shortly until later and will pick this up then if needed.