I would get yourinsurance company to deal with this.
I would not besigning any waiver because the whole thing may end up being worse than it wasin the first place.
If the floor companywill not do the job and warranty it, change floor companies.
If this is the floorcompany instructed by the insurance company, then they have to deal with it.
Whatever happens, youneed to insist that the job carries some kind of warranty.
You are entitled(provided it is not an impossibility) to be put back into the position whichyou were in had the damage not occurred. I assume that this ward is literallyno longer available and it is not that they cannot find it.
The flooring companyare going to have to work at some stage with this new wood so they need to gothrough a steep learning curve
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My insurers insist that I deal directly with their builders which is strange as I do not have a contract with them but presumably with the insurers only.
They also say that they,the insurers cannot deal with any other builder only those to whom they are contracted and if I wish to go to another builder I can, but clearly they would expect me to accept full responsibility.
They arecorrect in what they say that if you instruct another builder, and it goeswrong, you are then faced with dealing with that builder and and the insurancecompany will have no liability. However, that is what the builders are askingyou to sign in any event!
Theinsurers are wrong when they say that you cannot deal with anyone other thantheir builder although you may end up having a bit of an argument with them.
I wouldstill not be signing an indemnity with their builder because if you do that,you may as well employ your own builder who at least you can sue if it goespear shaped.
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