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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 30929
Experience:  Over 5 years in practice
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I signed a paper to have double glazing fitted and signed a

Customer Question

I signed a paper to have double glazing fitted and signed a cheque for £634.00 on evening of 28th June . Today 03rd July I told the salesman that i was cancelling the agreement. I also cancelled the cheque which the salesman refused to return, saying that he would bank it with his firm. I did not realise that I had signed an agreement as I did not receive a copy of the agreement. The Firm'' Everest '' cold called me initially. Is there a cooling off period in this case ?
Submitted: 3 years ago.
Category: Law
Expert:  Jenny replied 3 years ago.
Hello and welcome to Just Answer, where did you sign the agreement?
Customer: replied 3 years ago.

Yes

Expert:  Jenny replied 3 years ago.
Sorry where were you , at home?
Customer: replied 3 years ago.


Yes

Expert:  Jenny replied 3 years ago.
Hi i am just travelling and keep losing connection is it ok if I respond in full just after 7 pm when I'm back.
Customer: replied 3 years ago.

OK !

Customer: replied 3 years ago.


waiting for your response.

Customer: replied 3 years ago.


waiting for your expert response .I was cold called by phone.an agent then called at my house by appointment. I signed a form gave a cheque to the agent. I was not however given a receipt I cancelled the order. Is there a cooling off period when this sort of sale happens?

Expert:  Jenny replied 3 years ago.
Hello I got held up on something last night would you still like help with this?
Customer: replied 3 years ago.


What more information do you need ?

Expert:  Jo C. replied 3 years ago.
HI.

Thank you for your question . My name is XXXXX XXXXX I will try to help with this.

I see your expert has opted out so perhaps I can help.

Can I presume that these were goods due to be made to your specification?

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