I didn't see the car or test drive as one of my colleague's friend was the dealer. My colleague said the dealer will help. I didn't ask for a car with gear box
I did reject next day as it was late in the evening he brought the car and I was baby sitting my grant child. I couldn't drive that day. Also I was not expecting to roll this car back for every stop. I usually drive automatic car
I noticed and from the work I texted him to say I can't drive this car as I have a medical reason. He said he will sort it out.
!st of all the correct information was not given to me, ie. it has a gear box and it rolls back if the hand break is not on. If he said that I won't have that cat as I know my medical problem. In the morning in the traffic how many times I have to stop and use the hand break .
A sales person doesn't give correct information to the customers is wrong
thank you Jo for the answer.
The car cost me around £ 11,000.00
The finance agreement was I pay £1000.00 as deposit and the Toyota company gives me finance interest free for 3 years. I have to pay £151. 72 every month as direct debit and at the end of 3 years pay about £ 4500.00.
I agreed that as it was difficult for me to pay 11,000 straight away.
I have all the text messages in my phone from the day I decided to return the car.
Thank you once again
before and registered in my name. Then he brought the car to me.
I don't know what is that mean. I was depending on the sales man. He did every thing. They took my monthly payment this month.
You need to look into that very carefully.
Almost certainly the finance is provided by another company. Your claim is not against them. You do have a claim in relation to the car but you will still be liable to pay the finance. The only way to deal with that is to either agree a replacement with the dealer or sue the dealer for the value of the car and use the award to repay the finance.
That is unless, of course, there is a cooling off period.
What do i do to sue the dealer? I have to pay the finance company. The dealer didn't give proper information regarding the vehicle. That is my problem. He said he will sort it out. I did agree to get a 2nd hand car and for him to take this car back. I told him I will take the finance if it is too much to pay once for the 2nd hand car.
The dealer arranged the deal for the finance.
dealer is the Toyota company's representative and Toyota company gives the finance it looks like as Toyota finance department send me letter to pay of the rest of the payment by 9th of July, when I informed the dealer that I don't want this car.
Then again before 9th of July I called the dealer to sort that part of the problem he said it will be sorted. After that Toyota didn't send me letter but they collected the monthly direct debit.
It is Toyota Financial Services (UK)PLC
Can I call them and tell them the situation ? In any way can they help?
The company which sold the Car to me is Steven Eagell Toyota
Steven Eagell is a Toyota dealer They have 7 Toyota show rooms of Toyota.