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Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31768
Experience:  Over 5 years in practice
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purchased hot water heating system ,incorrect system fitted

Customer Question

purchased hot water heating system ,incorrect system fitted .after many calls cpompany agreed that system was not asw ordered.we requested removal and refund this was declined ,stating it was their legal right to replace system and would not refund .Is this legal ?
Submitted: 4 years ago.
Category: Law
Expert:  Jo C. replied 4 years ago.
HI.

Thank you for your question . My name is Jo and I will try to help with this.

How long had you had this before you requested it be removed please?
Expert:  Nicola-mod replied 4 years ago.
Hello,

Just a quick reminder, there is an information request here from the Expert. This means they need to know more details before they will be able to give you a full answer.

Thank you,
Nicola