Hello my name is Alex and I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return. For now please let me know what was the outcome of the appeal?
They simply rejected our grounds for any appeal and just demanded we pay before they handed it over to an outside collection agency.
If you have an accountant then you can try and get them to reduce the amount or agree to make payments by installments. You could do this yourself but they are more likely to accept an offer from an accountant. If you do try and do this yourself you need to send an income and expenses breakdown and show what you can actually afford. HMRC are unlikely to accept a lesser amount but they may well accept a payment plan as long as it is cleared over 12 months.