How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Nicola-mod Your Own Question

Nicola-mod, Moderator
Category: Law
Satisfied Customers: 19
Experience:  Moderator
Type Your Law Question Here...
Nicola-mod is online now

Are my tenents legally bound to forward my mail onto my letting

Customer Question

Are my tenents legally bound to forward my mail onto my letting agent.
Submitted: 3 years ago.
Category: Law
Expert:  Ash replied 3 years ago.

AlexWatts2013 : Hello my name is Alex and I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return. For now please let me know why you have mail going to a rented property?
JACUSTOMER-zsj804c8- :

the is my own and i have been letting it through an agent.My tenants have been renting for 2+ year.My mail had been redirected for the first year.A bill for ground rent had been sent to the property unbeknown to me.I have now had correspondence from the ground rent people suggesting because i hadnt paid my yearly bill which was £125.00.There have been subsequent letters sent to the address ie from solicitors and then the county court.i was informed by mail from my mortgage company as solicitors instructed by the ground rent people had informed them.Since then this has escalated to a bill of £980.00 through legal and court costs.Do i have any redres with my tenants due to the fact that they have diposed of these official letters and not informed the letting agents or me as they have my contact details.

AlexWatts2013 : May I ask why did you did not redirect it for longer? Did you not give the managing agents your letting agents address?
JACUSTOMER-zsj804c8- : The managing agents did have my address.
AlexWatts2013 : Have they sent bills to the agent before or has it always been the property?
JACUSTOMER-zsj804c8- :

No. As my bills have been redirected the first year of my tenants let i didnt asume i would have any further mail sent there.However as mail has been delivered there my question is should the tenants have called my letting agent to inform them that they had recieved mail for me.

AlexWatts2013 :

Is there anything in the letting agreement that states they need to inform the agency or do anything with the post please?

Expert:  Nicola-mod replied 3 years ago.

Just a quick reminder, there is an information request here from the Expert. This means they need to know more details before they will be able to give you a full answer.

Thank you,

What Customers are Saying:

  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
< Previous | Next >
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
  • A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks! Rick
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther

Meet The Experts:

  • Jo C.

    Jo C.


    Satisfied Customers:

    Over 5 years in practice
< Previous | Next >
  • Jo C.'s Avatar

    Jo C.


    Satisfied Customers:

    Over 5 years in practice
  • Ben Jones's Avatar

    Ben Jones

    UK Lawyer

    Satisfied Customers:

    Qualified Solicitor - Please start your question with 'For Ben Jones'
  • Buachaill's Avatar



    Satisfied Customers:

    Barrister 17 years experience
  • Max Lowry's Avatar

    Max Lowry


    Satisfied Customers:

    LLB, 10 years post qualification experience
  • UK_Lawyer's Avatar



    Satisfied Customers:

    I am a qualified solicitor and an expert in UK law.
  • Kasare's Avatar



    Satisfied Customers:

    Solicitor, 10 yrs plus experience in civil litigation, employment and family law
  • Joshua's Avatar



    Satisfied Customers:

    LL.B (Hons), Higher Prof. Dip. Law & Practice

Related Law Questions