Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return. For now please let me know what do you mean when you say it went fraud?
i did not received car
Please note I have not given an answer and simply asking for more information. How did you pay for the car?
i pay it online
Yes using credit card, cash or debit card?
Using Paypal ?
no not at all
Did you pay through a third party website or the car company direct?
yes it way third party website which is ebay
please can you do something for that because i need money back
Yes I know but I need to ask questions first.
Please note I can not act for you because this is a question and answer site, but I can give you advice.
How much did you pay?
What website did you pay on when you said you paid by debit card?
i have paid 2800 pounds
it was not web site it was only name of person and account
OK. So you paid direct into their bank account?
I understand. Do you have their address?
can police track the person by their bank information
Yes of course. Do you have the sellers name and address?
i only have the sellers name whichi is maria wallace
and she lives in faro portugal
I see. In that case because it is an international transaction, really you should have paid by a third party such as Paypal. This is because they offer payment protection although they do charge a fee of course. In this case your options are limited as you do not have this persons address. If you had their address then you could issue Court proceedings, as you do not sadly you can not go to Court to get your money. However you should inform the Police and make a formal complaint. This will allow the Police to investigate the matter but because it is in Portugal it may not be quick - it may take months. I understand you have complained to the fraud agency but you should also complain to the Police if you have not done so already.
If you say that the bank know this persons address then what you could do, is issue proceedings in the County Court against the bank and ask the Court that they disclose the the persons address. That means that you would be able to then issue proceedings against the person in Portugal - but you need an address first which only the bank can give you.
The Police can of course trace the person through their bank account - they can get the address and prosecute the person. Also they can trace where the money went and if so put a stop on it. But at this stage your options are limited to allowing the Police to investigate and then issue proceedings against the bank to make them give you the address.
no i have got all the emails
that could help me because at te moment i am not able to provide all details
and before purchase i made service history checks of car through auto trader
they give me positive answer about the car
any way i will make a complain to police
Yes please do so. But sadly as much as I would like to take this case on for you I am not allowed to.
If this fully answers your question, please take a moment before you leave and rate my service, it only takes a second and is an important part of the process. Otherwise if you need more information or help then please click reply. Alex
But please do let me know how you get on as I can help you along the way if the case proceeds.
any thanks for your suggestion but i have alredy had this much idea
Yes. Please take a moment to rate the service I have given you today, not necessarily whether it was the answer you wanted, but whether or not I answered your questions. Thanks. Alex
i aspect more than this
Is there anything else you want to know? Remember I can not take this person to Court for you, I am not allowed.
This is a question and answer site which can provide answers to questions.
Please take a moment to click OK service otherwise I personally get a bad rating. Alex
can i take auto trader to court because they are the one who advertised this car in their website
i made a call to auto trader and i think they have information about the seller maria walsh
You can not take auto trader to Court but the Police will also ask them for information. But you can get a Court order to make Auto Trader give you the persons address so you can sue them.
is that only you can suggest me
i have aready this much idea
i am not happy with your service and i was expecting mor from you
What more would you like from me?
i was expecting that you guys can link with police and forward my case abit fast
sorry but i will not make payment for this much little advice which i have already known
I can speak with my friend that works for the Police to see if matters can progress, but even then because it is in Portugal it will take time.
i have spoken to police before and they went so rude
Yes I understand. If they are rude you can complain in writing to the Chief Constable and if they fails the Independent Police Complaints Commission
in this country i am finding so difficult to live because everything is not secured
Yes I agree
even though i am in the british army
That is a credit to you. You do a great job for the country
but people make us victim
they looted my money
so can you please help me with the solution
Yes I understand it is frustrating. I will speak to my contact in the force to see if there is anything that can be done.
I know this is unfair and I understand your frustration. You have my sympathy
Is that satisfactory for you?
Please remember to take a moment to rate the help I have given you. Alex