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Thanks for your question. Please kindly RATE my answer when you are satisfied
Have you yet made a formal complaint to the HA on the matter please or have things been kept informal to date?
please can you help me with the question I have already asked
please let me know what is going on with an answer
Hello. I hope you can read my above post. In case you can't I will repost it below:
I have made complaint only by phone over and over again and it has got me more upset. They don't care and this I feel now it is time I need to do some think to make my stand. I have said about stopping the rent and putting it into another account, do I have the rights to do this? many thanks
Sorry for the delay in reverting to you. Thank you for the above.
Finally am I therefore correct to understand that to date nothing has been put in writing to the HA nor have they acknowledged your complaints formally in writing or confirmed they are treating your views as a complaint?