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The settee was purchased in store Harveys on 12th May total cost £1703 will a delivery timescale of 10-12 weeks. Sette was delivered on 8th August 2013 at 9.59. Mandy
Not aware I did as I don't know anything about cooling off rights. Mandy
Fair enough, lunchtime will be fine. Mandy
On the chaise (one of 3 parts which make up the settee) there is a mark on the cream leather, which shows up as brown, just under the arm wrap on the side, therefore in view, further inspection revealed the wrap on the foot covering part of the chaise the finish were the two pieces of leather are sewn was marked on the underside. Mandy
My initial note to you, states that they have offered to replace the chaise, my concern is that they should replace all of it due to shading differences if the new chaise doesn't match the other parts of the settee; as stated before I require all of the settee replacing. Mandy
FOR JOMO1972I don't think you are real.........this is a brand new settee; why should I wait until getting the replacement chaise to find out if there is or isn't shading differences.............you don't buy wallpaper or tiles for a bathroom or kitchen from different batches............so sorry I'm not finding you very helpful and its now been 3 1/2 hours and you are asking about shading....you could have asked about that in your second question. Not bothered about the £30 quid whatever. Cheers. Mandy