Hello my name is Alex and I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return.
Does this mean you have been paying for more water than used please?
Hi, No I never questioned the water bills as they didn't seem too high when I got them. When ever I received my gas bill I noticed the meter reading was always very high I would then phone them up and give them the reading I saw on the meter. Eon did question the reading and I sent them pictures of the reading, they said they had never seen a meter like it before and they thought it must be a sub-meter which fed off a master meter somewhere in the building.
Does the site manager accept he has given you the wrong information please?
The developer will respond to me on monday
Thank you. If the developer admits liability then clearly they are negligent in what they have told you and as such you should expect them to reimburse you for the costs. This is because you relied on the statements they made and as they are experts you had a genuine and reasonable belief that they were correct.
If the meter readings were different I am sure you would have budgeted as such. However in any event there is guidance to suggest that the utility companies can only bill you for estimated usage going back 12 months. Therefore whilst you would have to pay for the last 12 months estimated usage the previous time in 2011 to August 2012 should be written off.
Can I clarify anything for you about this please?