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We have worked for the as a contractor for nearly a year, we don't work directly for them we are on their contractors list, the are an estate agency when the have a job they send it us
basically I want to know if they can just take the money out of other money they owe us?
we feel that we did the job we were asked they think we should have done more
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we have no contract, we are on their contractors list that's all they pass us work, we quote and either get told to do it or not, that's it.
this is our first complain out of hundreds of jobs but they have just sent us a bacs payment sheet with the job deducted from money they owe us.
I asked for a medium answer though as I need to know how to word this as well as possible to recover the money as a few people hav told e what the have done is not legal.
Also as stated above we were paid £457.96 after their commission plus vat and the have deducted the total cost of the job £535.00, we never actually received that amount so they have deducted more, surely this is fraud or something just taking money that you havnt even paid back as well!!
we have received quotation requests, quoted jobs, received go ahead to do jobs and invoiced and then they are saying 'well this is how much we want to pay' can they do this when we have quoted and been told to go ahead with work as the quote was accepted, can they change their mind after the work have been done??
we have been asked not to return to the property, so we cannot eve check the works!!
surely we would need to agree to a refund??