No, they keep saying that I said 3 weeks but this is untrue, they have no proof of this
I sent the 14 demand letter dated Friday 13th September asking for the final balance to be paid. I have received an e-mail from the client acknowledging the letter with a long message about why they shouldn't pay.
Do I respond to this email or should I just wait until the 14 days are up
before filing a claim form on-line.