yes the flight went from exeter devon on the 19th dec returning 2nd jan it was booked friday 13th sept .when they rang me i was told to book another flight with another airline they have taken the money for hotel and flights from my account leaving my account empty
for jo c the flights would have to be booked with another company ,which I don't have the money now,would I have a cooling off period where I could cancel everything?
for jo c. I just wants to know if I can get my money back?
no I didn't agree to a cooling off period.unless it was in the agreement that came on the screen at time of booking
for jo c. I don't know.would I lose any money if I cancelled the holiday and asked for a refund?