money wise nothing, but trauma stress,etc my wife has suffered more than I
talktalk have not shown any duty of care and as a result my family have suffered I am 83 and my wife 76 Was there service Fit for purpose
I am not certain what TT did wrong. Can you please clarify what your gripe is with them?
I am sorry to appear stupid
TalkTalk allowed through there negligence a third party to access my private and confidential information/details having been told repeatedly that my phone and internet were not working. I employed a computer consultant who recover 300 e mails that had gone to a third party that talktalk said they could do nothing about in other words the service that they provided was unfit tor purpose The supply of goods act1982 and that as a result of there negligence I suffered stress etc and should be compensated Have they not committed a criminal offence?
Whilst they may be in breach of the terms of the supply of goodsand services act in that they have failed to carry out the required job withreasonable care and skill, this is in no way a criminal matter. You can ofcourse complain to their complaints department but from past experience, youwould probably be better saving the stamp! You can sue them fordamages/compensation if you want the trouble of going to court.
You cannot use the online service because you are not claiming fora fixed amount of money and the amount of compensation that you are entitled toultimately be decided by a judge. You would be entitled to recover the cost ofemploying the expert to deal with recovering your emails.
Does that answer the question? Can I assist further or answer anyspecific queries?
If you have not done already, please don't forget to positivelyrate my answer service even if it was not what you wanted to hear. You shouldnow see a series of buttons which enable you to rate my answer serviceformally.If you don't rate it positively, then the site keep your deposit and I get 0for my time. It is imperative that you give my answer a positive rating. It doesn't give me, "a pat on the head", "good boy" (like ebay), it is mylivelihood!If in ratings you feel that you expected more or it only helped a little, pleaseask.
The thread does remain open for me to answer follow-up questionsafter rating my answer service.Rating doesn't close the enquiry atall even though the site may give that impression. It remains open for you toread and ask for further clarification.Regards.
PS Experts on here are online and off-line all day each day andweekends so please bear with me if I do not get back to you immediately.
PS. I use voice type, voice recognition typing because I onlytype with two fingers and it would take me ages. Sometimes, a computer does nothear me correctly and you will get an incoherent word. I do try to butsometimes they slip through. I apologise therefore if anything doesn't makesense. It is me losing it, not you. Just ask if anything is not clear please.