Er excuse me but your
Er excuse me but I was told a barister was on line to answer my questions, you have taken my money and I really would apprciate a reply now; or are you practising misleading advertising?
No, I first received notification from a debt company in Jan. 2013
I meant yes
No they are claiming the bill remained in joiint names until June 2012
My next door neighbour has sent a written catagorical confirmation letter that I have lived at my parent's home since I separated from my wife in October 2009. Unfortunately ss my wife agreed she would be res;onsible for the bills, I took her at her word and did not consider to notify the company. It was only when my wife got into financial difficulties that this problem arose. My parents pay the househokd expenses as the legal owners of the property. i.e. council tax, gas elec, water etc. I did not register on the electoral roll until 2011 - it was low on my priority list.
They would not accept the bank statements I provided on the grounds that they only proved that the bank sent correspondence to my parent's address
On what grounds?
Please can you confirm all this and anything else to my email address I have given.
Would the letter from the next door neighbour hold any clout?
Please reply to above queries
My rating is fine to the point Alex deciding not to reply to the 2 important queries I asked her.
Apologies I've read the replies - thanks you
PLEASE READ MY EMAIL A.S.A.P. I DO NOT NEED MONTHLY ADVICE AND IT APPEARS THAT YOU HAVE TAKEN ANOTHER £33.00 FROM MY ACCOUNT IN ERROR - PLEASE REFUND THIS A.S.A.P. YOUR URGENT ATTENTION TO THIS WOULD BE VERY MUCH APPRECIATE. THANK YOU, XXXXX XXXXX
Yes this you need to contact customer services, I am an expert and can only see it from my end. It shows that you have paid a one off fee. But you need to contact customer services - or I can refer it for you? But I can only do that once you give a positive rating as it will lock the post?
Thank you I should appreciate you refer this to your customer services. I was happy with the service I received. I shall check my bank account on line tomorrow and come back to you when I have established what has been debitedf from my account. Sincerely, XXXXX XXXXX
Ok. But if you rate my service using one of the buttons (happy faces) then I can refer this to (our) customer services to look into this for you. Thanks. Alex