In am 75 years old, married (wife 65), lives with my wife in same flat for 15 years. Now at a rent of £1200/month excluding all the outgoings and each year with an rent increase according to index each January, next in a couple of months. On top I have to pay all the other outgoings. I have been working all my life untill 2001 - paid my taxes - then on Pension credit and Housing Benefit as I have no private Pension nor income. I am receiving £489.24/per 14 days from housing without any increase for so many years. I have been writing to them about the problem many times, but without reply, and with the continuation of the same housing benefit payment for many years. Would you be kind and direct me to, what to do - to resolve this problem and what my rights are. Thank you. P. XXXXX
Was promissed an answer I think it says in minutes?
When do I expect a solution
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Are you asking if housing benefit can be increased?
On what basis?