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Thank you for your question here on Just answer. It is my pleasure to try and assist you with this today. Please bear with me if I need to ask for any further information from you in order for me to be able to advise you fully. My name is Law Denning and I am a practising solicitor. I have been an expert on this website in UK law since 2008. During that time, as you appreciate, I have answered thousands of questions from satisfied users on a variety of subjects.Because we are all in practice with clients and court and other users, I might not always respond in minutes, particularly evenings and weekends. Please bear with me in that case. I will be online and off-line all day most weekdays and weekends.
What loss have you suffered?
II have lost my "scores on the doors "
I had a number 4 and now it has been reduced to number one which is the worst that you can get, simply because I had no running hot water.
I need to know what your rental agreement says about theprovision of services.
Do you have a lease or a licence?
You will need to read the agreement in detail in all probability.
I am off-line shortly until tomorrow but will pick this up then.Thank you