I know nothing about how this works so I will opt out for another expert.
I have a contract with the broker but not with the banks. But if the broker advertises precision and direct market access but failed to give it cause of the bank's fault, what do I do? I do not believe there is an exclusion clauses which says if the banks are faulty, there would be an exclusion of X and Y.
19 MANIFEST ERRORS 19.1 A “Manifest Error” means a manifest or obvious misquote by us, or any Market, Liquidity Provider or official price source on which we have relied in connection with any Transaction, having regard to the current market conditions at the time an Order is placed as determined by us. When determining whether a situation amounts to a Manifest Error, we may take into account any information in our possession, including information concerning all relevant market conditions and any error in, or lack of clarity of, any information source or announcement. We will, when making a determination as to whether a situation amounts to a Manifest Error, act fairly towards you but the fact that you may have entered into, or refrained from entering into, a corresponding financial commitment, contract or Transaction in reliance on an Order placed with us (or that you have suffered or may suffer any loss) will not be taken into account by us in determining whether there has been a Manifest Error. 19.2 In respect of any Manifest Error, we may (but will not be obliged to): (a) amend the details of each affected Transaction to reflect what we in our sole and absolute discretion consider to be the correct or fair terms of such Transaction absent such Manifest Error; or
(b) declare any or all affected Transactions void, in which case all such Transactions will be deemed not to have been entered into. 19.3 We will not be liable to you for any loss (including any incidental, indirect or consequential loss) you or any other person may suffer or incur as a result of or in connection with any Manifest Error (including any Manifest Error by us) or our decision to maintain, amend or declare void any affected Transaction, except to the extent that such Manifest Error resulted from our own wilful default or fraud, as determined by a competent court in a final, non-appealable judgment.
This is what the agreement says
The compensation between their wrong prices and the correct price.
around 40,000 USD
Yes, how do you define whether reasonable skill and care was applied to the provision of the product, what is the definition to what passes the framework and what doesn't?
Ok from your experience, and I'll give you an analogy to what probably happened in my case.
So a client pays a watch website (Which they say they strive to get the best bargain) to purchase a limited edition watch for them at a maximum of 10 k, they were able to get the watch for him for 10k, however, he found another one online for 8k.
Is this a breach of the legislation?
They said they would have 12 banks for pricing, but then they tell me in this case there was only one, what breach is this.
and mis-advertisement too?
I see, but this has to go through litigation and court proceedings?
which legislations are applied to me, and where does it show a rejection of exception clauses?
but where is the reasonable care bit?