Yes, I did pay by credit card and I am aware that If the machine was not fit for purpose I may make a claim through my credit card provider. However, I would appreciate it if you could confirm if I have a legitimate claim under the Sale of Goods Act. Please note, the repair was carried out at the suppliers request and I assumed, at the time, that the fault was something simple. Obviously, this was not the case.
I was under the impression that, under the Sale of Goods Act if I complain within 6 months the onus is on the supplier to prove the goods were not faulty. It was at the suppliers request that I took the machine to their agent. Also, it wasn't so much a repair; it had been supplied with a missing part - the throttle cable. If this is still classed as a repair what are my options?
One final question. Can I use my credit card provider to follow this up or do the same conditions apply?
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