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Hello my name is Alex and I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return.
How did you switch was it direct? Did you not compare unit prices before you moved please?
no we went on the fact we were assured this was the best deal for us
Is your consumption the same? Did you use a switching service or go direct?
Consumption was the same. We just switched
Switched via go compare. Don't understand your question if this answer no good
yes it did said it was cheapest all done on that site
Ok. And have you spoken to the power company to say you are on a fixed price deal?
spoke to them to ask why there is an outstanding bill when they gave us a cheaper monthly rate an outstanding bill wasnt disscussed. they were aware of our usage when this was done on line
But do they say you are in a fixed price plan or variable please?
It was variable. But surely it has to stay the same for a year otherwise the could give you a rate one day you sign up and they change it the next
Still waiting for an answer