Hello my name is Jenny and I am happy to help you today. Do you have reason to suspect that whilst you were told this was a private sale it was in fact a dealer who sold you the vehicle?
It did state that it was a private sale, but the receipt was all printed on motorvillage paper and we were taken into the office there
Ok thanks, this sounds as though it is in fact a dealer sale and the dealer is trying to make out that it is a private sale to avoid certain legal obligations.
The first thing that I would do is contact Trading Standards as they may be aware that this practice is going on and they will , in any event, provide you with a reference number that you can use in correspondence.
He denies knowing that the car was not roadworthy, but the garages are stating that there was no way they could have driven it like that without knowing
You have the right to expect that a car that you are sold via a dealer is fit for its purpose and is of satisfactory quality given the age of the vehicle.
do we have any kind of case, they are trying to say that we don't because it was a private sale.?
sorry just read the end of your comment
In order to reject the car you normally must do so promptly within 3-4 weeks of purchase, if this time frame has passed you may have some difficulty although you may be able to sue them for the cost of repairs.
I would suggest you contact trading standards first as I have suggested and then potentially put a claim in under the Sale of Goods Act against the dealer for the losses you have suffered to repair the vehicle.
ahh, ok thank you
No problem, if you need any more information please do let me know and all the best with it!!