Hello my name is Alex and I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
Do you know who the Solicitors are please?
i do not know who the solicitors are the estate agents clark davidson will know
Before we continue you must know this is a question and answer site and I am unable to carry out work for you as this is against site rules
Is that ok?
well who can help if a solicitor can.t?
what is against site rules?
This site is manned by Solicitors and they answer questions - but we can not act for you. We can tell you what to do but can not be instructed on a professional basis.
I can not call the agents or write on your behalf. But I can give you advice as to what you should do.
ok tell me what to do
Are you ok with that though?
please call the estate agents then
I can not do that - I can not be instructed. I am only able to tell you what you need to do.
The site rules (for which I work) say I can not do any work which would create a legal relationship between us.
I can give you advice and tell you what to do but that is the limit of what I am able to do.
This site is for general purposes only and not designed to be a cheap alternative to seeing a Solicitor.
Is that ok? Are you happy with the extent of what I can do?
ok alex tell me what to do .
Ok - the first thing to say that they are is no obligation to accept your offer even if it is higher.
This is because either party can accept or reject an offer for whatever reason
And indeed an offer can be withdrawn (or the property can) at any point up until contracts are exchanged.
So either party can pull out at any time before contracts are exchanged.
You can ask who the Solicitors are and the reason that the offer was rejected.
The agents can tell you who their client is for these purposes.
But the Solicitors are under no obligation to tell you WHY the offer was rejected - there is no legal requirement to this.
If the agents will not tell you who they are then the step would be to go to the Ombudsman.
They are independent and they examine complaints regarding estate agents.
Their website is: http://www.tpos.co.uk/
But those are your options.
See if the agent will tell you who the Solicitor is.
If they do not - go to the Ombudsman
If they do - write to the Solicitor - but be under no illusion the Solicitor does not have to accept the highest offer or give you a reason.
I realise that this may not necessarily be the answer you want and certainly not the one I want to give, but I have a duty to be honest.
Can I clarify anything for you about this today please?
Can I help further?