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How did you pay for it please? Was it by credit card? Did it come with any form of warranty?
Yes indeed. I am sorry to say that you can not claim a refund because you have a limited time to reject goods. This is generally accepted as being 2 weeks or so. But under consumer regulations something is deemed faulty if it goes wrong within 6 months. As you purchased this in April over 6 months has now passed.
You can try and take it back and see what they say, but I imagine they would refuse any claim because it has been over 6 months.
You should speak with your credit card provider and see if you can make a claim under Section 75 of the Consumer Credit Act.
They may try and say that you only have 3 months to bring a claim to them against a merchant/
If they reject it then you should make a complaint to the Financial Ombudsman, their website is: http://www.financial-ombudsman.org.uk
Can I clarify anything for you about this today please?
I should add although the card company may state 3 months there is in fact a 6 year time limit under the Limitation Act to make a claim.
But your first port of call is the retailer. Goods must be fit for purpose, of suitable quality and as described as per the Sale of Goods Act 1979
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